Customer Delight in Digital Baking

Authors

  • Mohammad Salem Hamidi
  • Hayatullah Momand
  • Jhanzeb Aryan

Keywords:

Purchaser, electronic Banking, Transaction, satisfaction, Relation among electronic banking and consumer.

Abstract

Contemporary studies were developed to research purchaser pride in electronic banking. The cuttingedge research idea of electronic banking has been mentioned at the side of this dating process, and the impact of electronic banking has been determined inside the cutting-edge study. Kumar, as in step with Ehijiele, the scope of improvement be analyzed so that the destiny scope of digital banking for consumer delight has been discussed in contemporary studies. Dasuki cited that the distinctive shape of digital banking had been discovered in present-day studies so that the impact may be checked for purchaser pride. In keeping with Salihu, suitable observation of electronic banking for customer pleasure will make sense of the gain.

References

Hdfcbank.com. (2013). How to Use Credit Cards Wisely and Effectively. [online] HDFC Bank. Available from: https://www.hdfcbank.com/personal/resources/learning-centre/pay/7-tips-to-use-credit-card-wisely

Ibid

Kumar R. Relationship between electronic banking and customer satisfaction. Int J Multidiscip Res Rev. 2022;1:53–61.

Ehijiele EK, Basil AK, Sina A. The effect of electronic banking on customer satisfaction in Nigeria. Int J Soc Stud. 2018 Apr;4(4):33–41.

Salihu A, Metin H, Hajrizi E, Ahmeti M. The effect of security and ease of use on reducing the problems/deficiencies of Electronic Banking Services. IFAC PapersOnLine. 2019 Jan 1;52(25):159–63. doi: 10.1016/j.ifacol.2019.12.465.

Ali Ibrahim Dasuki, Abdulrahaman S. Impact of electronic banking on Islamic bank customer satisfaction. 2021; 2: 200–10.

Ali MS. The effect of E-Banking orientation on customer service quality KSA banks customers’ perspective. Int J Civ Eng Technol. 2017; 8: 546–63.

Published

2023-10-09

How to Cite

Hamidi, M. S. ., Momand, H. ., & Aryan, J. (2023). Customer Delight in Digital Baking. Journal of Banking and Insurance Law, 6(2), 34–37. Retrieved from https://lawjournals.celnet.in/index.php/jbil/article/view/1390